Returns Policy

To organise a return, please send an email to hello@jjust.co within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in original, unopened packaging. Return shipping costs are at your own expense.

It is recommended that you register your parcel at time of postage, as you assume any risk of lost, theft or damaged goods during transit.

Refunds

We offer a full refund for products returned to us within 30 days of the purchase in the original, undamaged packaging in an unopened and unused condition.

Incorrect or Faulty Products

If you have received incorrect, damaged or faulty items, please contact hello@jjust.co within 7 days of purchase. Please include your order confirmation number in the subject line so we can find your order easily and process your request promptly.

Other Questions?

For all other queries, please contact hello@jjust.co and we will endeavour to get back to you as soon as possible. Happy masking!